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Claim This BusinessJohnstone Supply operates as a wholesale HVAC equipment distributor serving the Ann Arbor region, including nearby communities such as Ypsilanti, Saline, and Chelsea. With a solid rating of 4.3 stars drawn from 19 customer reviews, this establishment has established itself as a reliable resource within the local heating and cooling supply chain. The business maintains standard contractor supply hours and serves primarily professional HVAC technicians and installers rather than retail consumers.
The Ann Arbor location differentiates itself through an extensive catalog of residential and commercial HVAC equipment, including single-packaged units, split systems, and mini-split configurations. Their inventory covers variable capacity systems, multi-zone and single-zone setups, along with gas and oil furnaces. The distributor carries air handlers, evaporator coils, and extended warranty options, positioning them as a comprehensive source for contractors seeking diverse equipment solutions.
Customer feedback specifically names several staff members who have delivered consistent service. Ken and Mike are highlighted for their responsiveness and efficient order processing, while Sean Hitsman's review describes how the team directed him to alternative sources when tracking down older, hard-to-find equipment components. The Walker Family Ranch review clarifies that this wholesaler operates under industry-standard practices, serving licensed mechanical contractors rather than the general public, a distinction relevant to homeowners seeking retail purchasing options.
7 of 8 reviewers award 5 stars, praising the staff's product knowledge and order fulfillment speed. Two negative reviews cite frustration with wholesale-only policies, while positive reviews name specific team members Ken, Mike, Dani, Bill, Bob, and Sue. The single 1-star review mentioning personal information concerns stands alone among predominantly favorable feedback.
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| FridayToday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Single-packaged and split system units designed for commercial installation projects.
Gas furnaces, oil furnaces, and air handlers for home heating installations.
Single-zone, multi-zone, and variable capacity mini-split systems for flexible cooling solutions.
Replacement coils and air handling units for maintenance and system upgrades.
HVAC equipment specifically designed for manufactured and mobile home installations.
Optional extended warranty coverage available for purchase with equipment orders.
Field-installed accessories and components necessary for proper system setup.
Specialized evaporator and specialty units for unique installation requirements.