Koch & White Inc

Koch and White Inc has been serving the Ann Arbor community as a trusted HVAC contractor, earning a 4.5-star rating across 164 reviews. The company operates from its Ann Arbor headquarters with standard business hours Monday through Friday from 8 AM to 5 PM, providing heating and cooling services to residential customers throughout Washtenaw County. This locally-established contractor has built its reputation on honest assessments and reliable service, answering calls directly at (734) 996-7546.

What distinguishes Koch and White from other area contractors is their commitment to transparent, no-nonsense service without aggressive upselling. Reviewers consistently note that technicians provide honest evaluations of equipment condition rather than recommending unnecessary replacements. The company offers responsive scheduling, with some customers reporting same-day appointments for urgent issues, and maintains reasonable pricing even for emergency calls. Their approach appeals to homeowners who value straightforward advice and professional repairs over sales pressure.

Customer reviews highlight specific technicians who exemplify the company's service philosophy. Joe earned high praise for accurately diagnosing a furnace issue that another contractor had unnecessarily escalated into a full replacement recommendation. When Patricia's furnace failed overnight, technicians Connor and Dan arrived within an hour and completed repairs before her regular service provider even returned her call. Will Hassett specifically commend technician Charlie DeSautel for thorough diagnostics and detailed explanations of all work performed, noting that each visit provides peace of mind through professional documentation.