Robertson Morrison Inc

Robertson Morrison Inc has served Ann Arbor homeowners for heating and cooling needs, earning a 4.6-star rating across 51 reviews. This locally-established contractor operates Monday through Friday from 7 AM to 5 PM, handling furnace repairs, installations, and annual maintenance. The company works on systems they originally installed as far back as 2011, and their service area spans Ann Arbor alongside neighboring Washtenaw County communities.

What distinguishes Robertson Morrison from other area contractors is their diagnostic approach. Before sending a technician to your home, their team troubleshoots issues over the phone, a practice that has saved customers multiple service calls. They prioritize cost-effective solutions rather than recommending unnecessary replacements, and they maintain a network of trusted referrals to other tradespeople when jobs fall outside their HVAC expertise. Their technicians take time to educate homeowners about their systems, explaining problems and repair options rather than simply completing work.

Customer reviews name specific technicians who delivered exceptional service. Craig resolved a condenser pump issue but went further, discovering a vent pipe blocked by rust and debris from a displaced squirrel, a dangerous problem he fixed beyond the original service call. During a Michigan heat wave, Allen's system failed completely, and Robertson Morrison installed a new furnace and central air unit within days at an incredible price. Janice's review notes the team discovered a boiler leak that could have caused major damage, and the entire installation crew was described as timely, polite, and highly skilled.