Sears Appliance Repair

Sears Appliance Repair has served Ann Arbor homeowners since opening its Briarwood Circle location, delivering manufacturer-certified repair services across the city's residential neighborhoods and surrounding Washtenaw County communities. With 235 customer reviews generating a 4.5-star rating, the service team handles major appliance brands including Maytag, a detail confirmed in recent customer feedback. The shop maintains extended hours from 9 AM to 10 PM seven days a week, positioning itself as a resource for both planned maintenance and unexpected breakdowns. Technicians arrive within scheduled service windows and maintain professional conduct, according to multiple reviewers.

The absence of current website content limits visibility into specific brand partnerships or specialty certifications, but Sears Appliance Repair operates under the broader Sears Home Services network, which provides access to factory-trained technicians and genuine replacement parts. Customer reviews note that repair visits have included part replacements, suggesting the service maintains inventory for common repairs. The shop's consistent daily schedule and central Ann Arbor location indicate established operations within the local market.

Two customer narratives illustrate the service experience. Bonnie Gehring described technicians arriving within the 8 AM to 5 PM window across multiple service calls, with each visit involving professional conduct and part replacements to address a dishwasher leak that later caused post-cycle food residue. A separate reviewer reported a significantly different experience, describing a visit where the technician lacked necessary parts and referenced company pricing as excessive, concluding with the statement that the company 'gouges customers.' These contrasting accounts suggest service quality may vary by specific appointment and technician.