ThermalNetics, Inc.

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About ThermalNetics, Inc.
ThermalNetics, Inc. operates as a heating equipment supplier in Auburn Hills, Michigan, earning a 4.2-star rating across 9 customer reviews. The company serves commercial and industrial facilities throughout Michigan, including K-12 schools, healthcare institutions, and manufacturing plants. According to their website, the business has delivered HVAC solutions across the state for over 50 years, though specific founding documentation is not publicly available.
What sets ThermalNetics apart is their integrated approach: equipment, service, and parts flow through one team and one phone number. Their healthcare division operates 24/7 with emergency response times under four hours for critical facilities. The company maintains 42 service vehicles across Michigan and emphasizes direct access to decision-makers, promising answers in hours rather than weeks. This structure eliminates finger-pointing between vendors, a pain point the website explicitly addresses.
Customer reviews highlight specific technicians by name. One reviewer specifically called out technician Brandon Briggs for arriving early, completing work efficiently, and demonstrating professionalism. Additional reviewers describe the team as nice people who deliver on time and provide great service. One negative review recounts a dispute over a $550 invoice for a repair proposal that never arrived, describing interactions with a manager as unsatisfactory.
What Customers Say
Across 9 reviews, 4 reviewers left detailed feedback. Three 5-star reviews praise specific technicians like Brandon Briggs and describe on-time delivery and great service. One 1-star review documents a billing dispute over a proposal that was promised but never received.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
HVAC Equipment Supply
Distributes heating and cooling equipment for new construction and replacement installations.
HVAC Service & Maintenance
ongoing service agreements and repairs for commercial and industrial HVAC systems.
OEM Parts Distribution
Provides same-day original equipment manufacturer parts for repairs and maintenance.
K-12 School Services
Specializes in summer installation timelines and maintaining uptime during school sessions.
Healthcare Facility Support
24/7 service with compliance documentation and infection control support for medical buildings.
Commercial & Industrial Maintenance
Root cause analysis, lifecycle planning, and mission-critical uptime protection for facilities.