Badour Heating and Cooling

Badour Heating and Cooling operates as an HVAC contractor serving Bay City, Michigan, where it has earned a 4.9-star average rating from 178 customer reviews. The company maintains 24-hour availability throughout the week, ensuring homeowners can access heating and cooling services whenever emergencies arise. Reviewers consistently highlight the company's professionalism and the cleanliness of their work environment, noting that technicians treat customer homes with respect.

The contractor differentiates itself through its commitment to transparent communication and customer education. Multiple reviewers describe technicians who took time to explain repair options, answer questions, and keep homeowners informed throughout service calls. This consultative approach extends to installation projects, where reviewers report that every decision was run by them to ensure alignment with their preferences.

Customer stories from reviews reveal specific scenarios demonstrating the company's responsiveness. When Meghan O experienced a heating emergency, Badour restored heat the following day despite requiring a complete boiler replacement. The team even provided space heaters overnight and went out to purchase new ones for the homeowner. Technicians Todd and Ethan earned specific praise for their installation work, with one reviewer noting they maintained a clean workspace while completing furnace, AC, and ducting upgrades. Another customer appreciated that James and Todd worked quickly and cleanly, running every necessary decision by them to ensure agreement throughout the project.