All Star Heating & Cooling

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About All Star Heating & Cooling
All Star Heating & Cooling serves Belleville, Michigan as an air conditioning contractor holding a 3.2-star average rating across 13 customer reviews. The business operates primarily in Belleville and surrounding Wayne County communities, providing residential heating and cooling services. Potential clients should note the moderate rating reflects a mix of customer experiences, with some reviewers praising honest diagnostics and responsive emergency service while others cite communication challenges and delays on parts orders.
Customer reviews highlight both strengths and service gaps worth considering. Positive feedback emphasizes honest diagnostic work, with one reviewer noting a technician correctly identified carbon buildup rather than a cracked heat exchanger, saving the homeowner thousands in unnecessary furnace replacement. Another reviewer commends same-day response during a holiday weekend, arriving within 20 minutes on a Sunday during the Fourth of July period. However, several negative reviews describe extended delays on parts ordered for furnace repairs, with customers reporting multi-month waits and unreturned calls after promising follow-up.
Specific customer scenarios from reviews reveal the range of experiences. One homeowner described a technician who resolved a furnace lighting issue in minutes rather than recommending expensive replacement, earning praise for honesty. Another reviewer documented challenges obtaining a promised blower motor over several months, eventually needing to seek service elsewhere. These accounts suggest potential variability in parts availability and follow-through that homeowners may wish to discuss when scheduling service.
What Customers Say
13 reviews split between 2 five-star ratings and multiple one-star reviews. Positive feedback cites honest diagnostics and rapid holiday-weekend response. Negative reviews consistently describe parts-ordering delays and communication gaps, with two reviewers reporting multi-month waits for furnace components.
Services
Furnace Repair & Maintenance
Diagnosing and repairing heating systems, including blower motors, ignitors, and heat exchangers.
Air Conditioning Installation
Installing new cooling systems and replacing old AC units in residential homes.
Emergency HVAC Service
Same-day and holiday weekend response for heating and cooling system failures.
System Diagnostics
Identifying issues accurately to avoid unnecessary component replacements.
Parts Replacement
Ordering and installing replacement components including motors, capacitors, and electrical controls.
Heating & Cooling Tune-Ups
Seasonal maintenance to keep systems running efficiently and prevent breakdowns.