Carter's Plumbing, Heating & Cooling of Bloomfield Hills

Carter's Plumbing, Heating & Cooling of Bloomfield Hills holds a 4.9-star rating across 2,055 reviews, positioning it among the most recommended plumbing contractors in Oakland County. Located in Bloomfield Hills, Michigan, the company operates around the clock with 24/7 availability for emergency calls. Reviewers consistently mention the team responds quickly, often the same day, and technicians arrive within narrow time windows, sometimes providing 30-minute advance notice. The business serves residential customers throughout the Bloomfield area and surrounding Oakland County communities.

What distinguishes Carter's from neighboring contractors is their commitment to resolving problems in a single visit. Multiple reviewers note technicians completed jobs the same day using tools already on their trucks, avoiding return trips. The team provides multiple quote options for significant repairs like water heater replacements, explaining the differences between options rather than steering toward the most expensive choice. Technicians also offer forward-looking advice: during service calls, they assess other potential problem areas in the home and share resources to help new homeowners understand their systems.

Recent reviews name several technicians who handled specific situations. Steve addressed a main septic drain line clog on the same afternoon it was reported, providing followup recommendations while explaining the underlying system. Austin and Aiden replaced a hot water heater within a day of diagnosis, providing three distinct quotes and delivering status updates throughout the installation. A reviewer noted their plumber Aiden explained the technical details behind each repair while being mindful of children in the home, keeping gates closed and remaining friendly. Cody performed a faucet installation the same day it was requested, then inspected the customer's entire condo plumbing system.