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Claim This BusinessCarrier Great Lakes operates as an HVAC parts supplier in Burton, Michigan, serving professional contractors throughout the greater Flint region. With a solid 4.4-star rating accumulated across 20 verified client reviews, this family-affiliated business has built a reputation as a reliable source for heating and cooling components. The company maintains licensed distribution hours Monday through Friday, 7:30 AM to 5 PM, with weekend availability for emergency will-call requests. Contractors from surrounding communities including Flint, Grand Blanc, and Davison regularly depend on Carrier Great Lakes for same-day part procurement and specialized equipment sourcing.
As an authorized Carrier dealer, the operation specializes in heat exchanger replacements, compressor diagnostics, and commercial refrigeration components typically unavailable through big-box retail channels. The parts counter operates with in-house technical knowledge, allowing contractors to obtain hard-to-find sensors, motors, and control boards without waiting for third-party fulfillment. Several reviewers note the staff provides real-time part cross-referencing across multiple manufacturers, helping contractors resolve installation challenges during active service calls.
Positive client feedback consistently references the counter team's willingness to locate obscure components and provide technical guidance. Multiple contractors describe scenarios where Carrier Great Lakes sourced same-day replacements during emergency heat pump failures, with one reviewer noting the staff called ahead to a regional warehouse to secure a special-order blower motor before the contractor arrived. Though some clients have expressed concerns regarding warranty processing timelines, the majority emphasize the combination of product knowledge and rapid parts access as their primary reason for return visits.
5 of 8 reviews award 5 stars, with contractor clients specifically praising parts counter availability and staff technical knowledge. Negative feedback centers on warranty claim processing rather than service quality, with 1-star reviews citing Carrier corporate policy disputes rather than local business performance.
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Hard-to-find heating and cooling components including motors, sensors, control boards, and specialized fasteners not available through retail channels.
OEM Carrier heat exchangers available for most residential and light commercial furnace models with warranty processing.
Specialized refrigeration parts for walk-in coolers, display cases, and refrigeration systems serving commercial clients.
Contractors can pick up needed parts during the same service day with advance phone confirmation when inventory is in stock.
Staff assists with identifying compatible components across multiple brands to resolve installation and repair challenges.