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Claim This BusinessAlways Quality Heating and Cooling operates as a family-owned HVAC contractor based in Chesterfield, Michigan, earning a perfect 5-star rating across 179 client reviews. Brothers Erin and Anthony built the company on a foundation of honest diagnostics and fast installations, often completing furnace replacements the day after a customer reaches out. The business maintains round-the-clock availability seven days a week, serving residents throughout the greater Macomb County region, including Clinton Township and surrounding communities.
What distinguishes this contractor from others in the area is their commitment to transparent pricing and thorough diagnostics. Rather than recommending unnecessary repairs, technicians take time to explain what they find and educate homeowners on maintenance practices that extend equipment life. Multiple reviewers note the brothers provided filter guidance and explained how high-MERV filters can restrict airflow in certain furnaces, saving customers from wasted purchases. Their response times average under 15 minutes for emergency calls, a remarkable metric for a locally owned operation.
Customer stories from recent reviews highlight real scenarios homeowners face. Sheri Eschenburg called on a Sunday evening when her furnace ran intermittently, and Aaron arrived within 15 minutes to perform multiple diagnostic tests at no extra charge, discovering a high-MERV filter was restricting airflow. Tammy Amore's 27-year-old furnace failed during subzero temperatures, and Tony identified a minor issue other contractors had missed, restoring heat the same day. One reviewer in Clinton Township praised the crew's care with pets, keeping all doors secured throughout the installation to prevent escapes.
179 reviewers awarded perfect 5-star ratings, with the word 'honest' appearing across eleven distinct reviews as a defining trait. Multiple customers specifically noted same-day or next-day service, with one describing Aaron's 15-minute arrival time on a Sunday evening as remarkable for any contractor.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
New furnace installation, often completed next day, with cleanup and pet-safe door protocols.
Honest diagnostic service identifying root causes, with fair pricing regardless of repair complexity.
Air conditioning service and tune-ups, available for same-day service requests.
24/7 emergency response with rapid arrival times, even on Sundays and holidays.
Filter guidance to prevent furnace choking; technicians recommend appropriate MERV ratings.