ARROW-THERM HVAC SUPPLY, LLC

Arrow-Therm HVAC Supply operates as a heating contractor in Detroit, Michigan. With 120 client reviews contributing to a 4.8-star rating, the business has established a strong reputation in the metro area. The company maintains Monday through Thursday hours from 7:30 AM to 5 PM, Friday service until 3:30 PM, and Sunday availability from 8:30 AM to 5 PM. Owner-operator Demetrius Kirkland runs the operation alongside his brother Terry, providing heating and cooling services directly to Detroit homeowners.

This contractor distinguishes itself through transparent pricing and responsive service. Multiple reviewers note that Arrow-Therm provided estimates quickly and kept prices within customer budgets. The team arrives on time, explains repair options thoroughly, and does not charge for extra labor when jobs take longer than initially anticipated. Technicians clean workspace areas after completing repairs and go beyond basic fixes, like cleaning accumulated dust from blower wheels before installing replacement motors.

Customer stories reveal the team's commitment to urgent situations. When Davonna Snipes furnace motor failed during the coldest Detroit winter month, Arrow-Therm dispatched a technician the very next day. The technician spent additional hours thoroughly cleaning the blower housing and motor assembly rather than simply swapping parts, then declined to charge for the extra labor. Harold and Steve made first-time clients feel comfortable about pricing concerns, while Demetrius ensures same-day response for emergency calls.