Ben Washington & Sons Plumbing
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About Ben Washington & Sons Plumbing
Ben Washington & Sons Plumbing holds a 4.4-star rating across 11 reviews in Detroit, operating as a full-service mechanical contractor serving Metro Detroit. Founded in 1958, this family-owned, Minority Business Enterprise provides plumbing, heating, HVAC, and related services to residential, commercial, and institutional clients throughout the metropolitan area.
What distinguishes this contractor is their substantial operational capacity. They maintain $15 million bonding capability, indicating readiness for large-scale commercial projects. Their workforce is unionized with Local 98, and the company holds affiliations with the Construction Association of Michigan, Mechanical Contractors Association, and the Plumbing-Heating-Cooling Contractors Association. This trade organization membership signals adherence to industry standards and ongoing professional development.
A reviewer documented their experience seeking an estimate for plumbing work, describing communication gaps around service fees. The reviewer noted they were not informed of an estimate fee until a technician was en route, and expressed frustration with customer service responsiveness after multiple phone calls. This feedback suggests potential inconsistency in how upfront pricing and service terms are communicated to residential customers.
What Customers Say
This contractor's 4.4-star rating from 11 reviews presents a mixed picture. One detailed negative review cites transparency issues around estimate fees and multiple failed attempts to reach the office by phone, while the remaining reviews contribute to an overall solid rating, though the review sample is too small to identify clear patterns in sentiment.
Services
Residential Plumbing
Complete plumbing repair, installation, and maintenance for homes throughout Metro Detroit.
Commercial Plumbing
Full-scale plumbing systems for commercial buildings, offices, and institutional facilities.
HVAC Installation & Repair
Heating, ventilation, and air conditioning services for both residential and commercial properties.
Piping Systems
Design and installation of piping systems for new construction and retrofit projects.
Temperature Controls
Installation and calibration of building automation and temperature control systems.
System Balancing
Testing and balancing services to ensure HVAC systems operate at optimal efficiency.
Demolition Services
Professional demolition services for plumbing and mechanical systems in renovation projects.