Detroit Heating & Cooling

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About Detroit Heating & Cooling
Detroit Heating & Cooling operates as a heating contractor serving the Motor City and surrounding Wayne County neighborhoods. The company maintains standard weekday hours from 7 AM to 8 PM with weekend availability from 9 AM to 5 PM on both Saturday and Sunday. With 15 verified customer reviews yielding a 2.5-star average rating, the business has attracted both praise and criticism from local homeowners. The team responds to service calls across Detroit proper and adjacent suburbs, handling residential heating and cooling systems for customers navigating Michigan's demanding seasonal climate.
The company lacks an operational website, limiting public visibility into specific brand partnerships, certification credentials, or detailed service guarantees. Without factory-authorized dealer status or documented equipment specializations displayed online, prospective customers cannot easily assess technical competencies or compare pricing transparency before contacting the office. Available review data reveals mixed experiences: one technician earned commendation for efficient diagnostic work and professional demeanor, while separate interactions described confrontational exchanges with ownership and concerns regarding company vehicle operation.
Customer narratives from recent reviews highlight contrasting service experiences. Latino Loudon described a technician who diagnosed a cooling issue promptly and restored comfortable indoor temperatures efficiently, characterizing the interaction as friendly and professional throughout. Conversely, Adam Poplawski recounted friction after a service call, noting that ownership responded to a warranty inquiry with what the customer described as disrespect and argument rather than clarification. Orlana Russell documented an incident involving a company vehicle operator, describing reckless driving behavior on I-94 during evening hours.
What Customers Say
15 reviews yield a 2.5-star average, with one five-star review praising diagnostic speed and professionalism while two one-star reviews cite confrontational ownership communication and concerns about company vehicle operation. Positive sentiment centers on technician demeanor during service calls, while negative feedback targets management conduct and driver behavior.
Working Hours
| Sunday | 9 AM–5 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| ThursdayToday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 9 AM–5 PM |
Services
Furnace Repair
Diagnostic and repair services for residential heating systems experiencing ignition failures, inefficient heating, or complete breakdowns.
Air Conditioning Repair
Cooling system repairs addressing refrigerant issues, compressor problems, and insufficient cooling performance.
Heating System Maintenance
Seasonal tune-ups and preventive maintenance to extend equipment lifespan and improve operational efficiency.
AC Maintenance
Annual air conditioning maintenance including filter replacement, coil cleaning, and performance calibration.
Emergency Service Calls
After-hours and urgent heating or cooling repairs, though same-day availability varies and requires phone confirmation.
Warranty Repair Work
Service repairs potentially covered under manufacturer warranties, with warranty claim procedures requiring direct inquiry.
New Equipment Installation
Installation services for replacement heating and cooling systems, scope and pricing discussed during estimate visits.