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About Edwards Plumbing & Heating
Edwards Plumbing & Heating serves Detroit, Michigan as a licensed plumber with a client base reflected in 417 reviews earning a 4.2-star rating. The company handles residential plumbing needs including water heater repair, drain cleaning, pipe installation, and fixture services across the metro area. Reviewers describe interactions with technicians for both routine maintenance and urgent call-outs, with customers noting specific repair scenarios and resolution timelines.
The company operates without publicly listed working hours, requiring customers to contact (734) 274-9914 directly to confirm availability for scheduled appointments or emergency requests. Service descriptions from reviews indicate the business handles traditional plumbing systems including PEX piping, water heaters, and septic-adjacent drain lines.
Customer reviews highlight specific technician encounters. Amanda described Brendan K. addressing her water heater issue efficiently without upselling unnecessary services, noting the problem was resolved and she felt confident in the repairs. A separate review from Ian Muncey described a $452 repair requiring multiple contacts, with a second technician correctly resolving the initial issue, though the reviewer expressed concerns about pricing transparency. Another customer described an interaction regarding a clogged drain line where the technician declined to perform snaking due to access limitations related to ongoing home renovations, resulting in a service fee discussion.
What Customers Say
417 reviews yield a 4.2-star average, with negative feedback centering on pricing and transparency while positive reviews cite specific technicians like Brendan K. who provided knowledgeable, no-pressure service.
Services
Water Heater Repair
Diagnoses and repairs water heater issues including heating element failures, thermostat problems, and leak investigation.
Drain Cleaning
Clears clogged drains and sewer lines using snaking equipment; may require access through interior pipe openings.
Pipe Repair & Installation
Repairs and replaces residential piping including PEX lines, connectors, couplings, and fitting replacements.
Emergency Plumbing
Responds to urgent plumbing issues including leaks, backups, and system failures requiring immediate attention.
Fixture Services
Installs and repairs plumbing fixtures including faucets, valves, and related household components.