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Claim This BusinessAbout Edwards Plumbing & Heating
Edwards Plumbing & Heating has served Detroit homeowners since 2008, operating as a licensed plumbing contractor with (734) 274-9914 for service scheduling across Wayne County. The company maintains a 4.2-star average across 413 customer reviews, positioning it among the most-reviewed plumbing businesses in the metro area. Technicians regularly serve neighborhoods including Midtown, Corktown, and the Livernois corridor, responding to both routine maintenance calls and emergency sewer line repairs.
The business differentiates itself through residential service specialization, focusing exclusively on existing home plumbing systems rather than new construction. This targeted approach allows technicians to develop expertise with older Detroit housing stock, including vintage cast-iron drain systems common in pre-1960s homes. The company offers upfront diagnostic evaluation before recommending repairs, giving homeowners clear options rather than pushing full replacement.
Customer stories from reviews highlight technician interactions: reviewers consistently mention professional on-site demeanor despite scheduling frustrations. One review describes a technician remaining on-site until 8pm to complete a drain repair another contractor abandoned mid-job. Homeowners report technicians explain problems in accessible language and show customers the actual damage before recommending solutions, though communication gaps around appointment confirmations remain a recurring concern in negative feedback.
What Customers Say
413 reviews yield a 4.2-star average, with positive feedback citing technician professionalism and diagnostic clarity while negative reviews focus exclusively on scheduling miscommunication and missed appointment notifications. Two reviewers specifically mention technicians staying late to complete repairs, suggesting reliability once on-site.
Services
Sewer Line Repair & Replacement
Main line diagnostics, snaking, and cap replacement for residential drain systems, including older cast-iron configurations.
Drain Cleaning & Unclogging
Kitchen sink, bathroom drain, and sewer-line clearing using mechanical augers and camera-guided inspection.
Emergency Plumbing Service
Same-day response for backed-up sewer lines, severe leaks, and flooding conditions requiring immediate attention.
Fixture Installation
Faucet, toilet, and water heater replacement including permitting coordination for code-required upgrades.
Camera Line Inspection
Video diagnostics to locate blockages, root intrusion, or pipe damage before recommending invasive repair approaches.