Fire & Ice Heating & Cooling

Fire & Ice Heating & Cooling serves Detroit and the surrounding Michigan communities as an HVAC contractor holding a 2.7-star average rating across seven documented customer reviews. The business operates out of the Detroit metro area and can be reached directly at (734) 216-2551 for service inquiries. While the company has performed furnace and air conditioning maintenance for some residential customers, the limited online presence and sparse review history make comprehensive service area verification challenging for prospective clients seeking to confirm coverage.

The available customer feedback presents significant concerns about this contractor's reliability and workmanship quality. Multiple reviewers documented communication breakdowns, including unreturned calls, cancelled appointments with minimal notice, and failure to appear at scheduled service times. One detailed account described installation work that required correction by another HVAC company, with the original contractor reportedly leaving plastic venting in potentially hazardous configurations and making structural modifications without proper consultation. These patterns in the documented reviews raise substantial questions about the business's capacity to deliver consistent, professional service.

Specific customer experiences detailed in reviews reveal concerning service delivery issues. One reviewer described attempting to coordinate furnace and air conditioning work over an entire summer, encountering repeated communication failures and excuses including unverifiable personal circumstances. Another customer recounted a multi-system installation that remained incomplete after months of effort, ultimately resulting in legal action. The technician named in these reviews, Carlo, was described as difficult to schedule and unresponsive to multiple attempts at contact, with one reviewer noting they eventually hired a replacement company to complete the work.