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About GE Appliance Repair
GE Appliance Repair operates as an authorized service provider for GE appliances in Detroit, Michigan. With 12 customer reviews yielding a 2.3-star rating, the company handles repairs across major household appliance categories including refrigerators, dishwashers, ranges, and washing machines. The business operates under the GE Appliances service network, connecting customers with independent service technicians who service GE-branded equipment throughout the Detroit metropolitan area.
As a GE-authorized service provider, the company leverages manufacturer-trained technicians and genuine GE replacement parts for in-warranty and out-of-warranty repairs. The service model routes customer calls through a centralized scheduling system, which coordinates appointments between homeowners and third-party field technicians contracted through the GE service network.
Reviewers document specific service experiences that highlight communication gaps. Kate Goodin described a scheduled Thursday appointment being moved to the following week without direct notification, requiring a 30-minute hold time to learn of the cancellation. Another reviewer, OSEM 369, reported repeated rescheduling without explanation and a technician who visited nine times without resolving a non-functional range. Josh Lavis noted a two-week delay to secure an initial appointment, followed by a month-long parts wait, with the technician departing without reassembling the refrigerator. Kelly Bowles mentioned a $99 service charge applied even when no repair was completed.
What Customers Say
All 12 reviews are 1-star ratings, with consistent complaints about appointment scheduling failures, technicians failing to appear or complete repairs, and a $99 diagnostic fee applied regardless of outcome. Positive themes are absent from the available feedback.
Services
Refrigerator Repair
Service for GE refrigerators including temperature issues, ice maker problems, and cooling system failures.
Dishwasher Repair
Diagnosis and repair of GE dishwasher drainage, spray arm, and mechanical problems.
Range Repair
Repair services for GE gas and electric ranges including heating element and ignition issues.
Washing Machine Service
GE washer repair covering agitation, drainage, and electronic control problems.
Dryer Repair
Service for GE clothes dryers including heating, tumbling, and ventilation issues.
In-Warranty Repairs
Factory-authorized repairs using genuine GE parts for appliances still under manufacturer warranty.
Out-of-Warranty Service
Paid repair services for appliances beyond manufacturer warranty coverage.