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About GE Appliance Repair
GE Appliance Repair serves Detroit, Michigan as an authorized service provider for GE-brand appliances. The business holds a 3.0-star rating compiled from 7 customer reviews, placing it within the mid-range of customer satisfaction compared to other area appliance repair specialists. As a GE factory-certified service center, technicians work with the full spectrum of GE appliances including refrigerators, washers, dryers, dishwashers, and cooking equipment. The company operates as part of GE Appliances' national service network, providing factory-trained repair technicians who use genuine OEM parts for all service calls.
The service model centers on direct manufacturer support, giving customers access to GE's warranty and parts distribution systems. One reviewer documented a scenario where the team replaced a non-functioning refrigerator unit at no cost in time for Christmas, demonstrating the company's ability to coordinate full-unit replacements rather than just repairs. This manufacturer-backed approach means technicians can order specialty components directly through GE's supply chain, potentially reducing wait times for uncommon replacement parts.
Customer experiences vary significantly. Positive reviews cite technicians who provided excellent service, with one reviewer specifically calling out a service person as excellent. However, critical feedback reveals limitations: one reviewer discovered the company does not service Detroit, while others report dissatisfaction with customer service interactions and challenges obtaining specific part numbers. These mixed signals suggest customers should confirm service availability for their specific location before scheduling.
What Customers Say
Two of seven reviewers awarded five stars, with one praising an excellent service person and another highlighting a successful refrigerator replacement. Negative reviews cite a key limitation: at least one customer learned the company does not service Detroit. Additional complaints target customer service quality and difficulties obtaining specific part information.
Services
Refrigerator Repair
Service for all GE refrigerator models including French door, side-by-side, and top freezer configurations.
Washer and Dryer Repair
Repair services for GE front-load and top-load washing machines and gas or electric dryers.
Dishwasher Repair
Diagnostic and repair services for GE built-in dishwasher units.
Oven and Range Repair
Repair for GE gas and electric cooktops, ranges, and wall ovens.
Microwave Repair
Service for GE over-the-range and countertop microwave units.
Parts Replacement
Access to genuine OEM parts through GE's direct supply chain for all appliance types.