Jay's Appliances

Jay's Appliances operates as a used appliance retailer in Detroit, Michigan, earning a 4.2-star rating across 138 customer reviews. The shop maintains convenient weekday and Saturday hours, serving Detroit residents seeking affordable appliance solutions. Multiple reviewers highlight the store's willingness to provide installation guidance and support after purchase, distinguishing it from simple drop-off retailers.

The business differentiates itself through included delivery and installation services, with technicians arriving at homes to set up purchased appliances and educate buyers during the process. A 30-day warranty backs purchases, and several reviewers note the team honored this coverage by exchanging units that developed issues shortly after buy. The inventory includes used water heaters, stoves, refrigerators, and laundry machines, with at least one reviewer securing a gas stove at a notably low price.

Customer stories reveal two technicians by name. Ray, described by one reviewer, handled delivery and installation of a laundry machine, walking the customer through the setup while allowing them to participate in the process. Alex assisted a homeowner who had been told by other contractors that a drain valve replacement would require full water heater replacement; Alex confirmed he could perform the simpler repair, saving the customer from an unnecessary expense.