Moore Brothers Plumbing, Heating, & Cooling

Moore Brothers Plumbing, Heating, & Cooling has served Detroit homeowners for years, building a portfolio of plumbing repairs, drain installations, and water heater services across the city's westside and surrounding suburbs. With 72 customer reviews on record, the company holds a 2.8-star average rating, a metric that prospective clients should weigh carefully when comparing contractors. The business operates as a family-owned operation, with technicians Mike, Greg, and Tony frequently mentioned in customer feedback. Detroit's aging housing stock, particularly in neighborhoods with mid-century homes, creates ongoing demand for specialists familiar with original plumbing infrastructure and permit requirements specific to Wayne County.

The company handles residential drain and sewer work including backflow valve installations, main drain cleanouts, and pipe repairs. Customer reviews indicate they own equipment like backhoes for excavation work, allowing them to complete larger jobs without subcontracting. A 90-day warranty appears to accompany certain repairs, though the consistency of this guarantee varies based on customer accounts. The business does not maintain a website, which limits public visibility into their full service menu, brand partnerships, or pricing structure.

Customer Michael Andring described a same-day arrival for a backflow valve and main drain installation, noting the crew completed the work efficiently and passed Wayne County inspection. Technicians Mike, Greg, and Tony received specific praise for professionalism and coordination. However, negative reviews describe recurring problems after repairs, a pipe fix that failed within two weeks, a water heater that would not stay lit despite multiple attempts, and ongoing communication gaps where promised callbacks never arrived. These contrasting experiences suggest quality may depend heavily on the specific technician assigned and the nature of the repair.