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Claim This BusinessMr. Furnace Heating and Cooling has kept Macomb County residents comfortable for over three decades, building a reputation across Warren, Center Line, Madison Heights, Eastpointe, Roseville, Fraser, and St. Clair Shores. The company employs NATE-certified technicians who are fully insured and licensed to service all major industry brands, including Trane, Carrier, Lennox, American Standard, and Bryant. With 68 verified reviews averaging 4.6 stars, the contractor has earned the trust of rental property owners, first-time homeowners, and long-term residents who repeatedly call for furnace replacements, emergency repairs, and annual maintenance. This volume of feedback reflects consistent performance across Michigan's demanding heating season.
What distinguishes Mr. Furnace from neighboring contractors is their commitment to same-day emergency availability and their investment in the Energy Savings Calculator, a tool that helps homeowners compare operating costs before committing to a replacement. They offer financing options and seasonal specials, making new system installations accessible to households managing unexpected breakdowns. Their service menu extends beyond traditional heating and cooling to include whole-house air purification, zoned damper systems, and dryer vent cleaning, addressing indoor air quality concerns that other area contractors typically subcontract. The 100% satisfaction guarantee provides accountability that many competitors omit from their proposals.
Customer reviews reveal technicians who arrive early, explain options without pressure, and clean up after installations. One reviewer described how the team moved her appointment up by a full week during subzero weather, providing temporary heaters while awaiting her new furnace. Another highlighted how a technician handled a complex repair on a rental property that two previous contractors could not diagnose correctly. These specific scenarios illustrate why the company maintains a 4.6-star average: they respond to emergencies quickly, stand behind their craftsmanship, and treat each call as a relationship opportunity rather than a transaction.
All eight visible reviews carry five-star ratings, with customers specifically praising the technicians for not pushing unnecessary services, arriving early, and completing clean installations. One four-star review notes a minor cleanliness issue during equipment transport, a detail the company could address with field protocols.