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About Mr. Furnace Heating and Cooling
Mr. Furnace Heating and Cooling has kept southeast Michigan comfortable since the early 1990s, building a reputation as one of the most reviewed HVAC contractors in Oakland County. Based in Troy, the company holds active licenses serving homeowners across Troy, Rochester, Rochester Hills, Pontiac, Bloomfield Hills, Birmingham, and Auburn Hills. With 65 client reviews yielding a 4.9-star average, the company maintains standing accreditation and carries all major equipment brands including Trane, Lennox, Carrier, and American Standard.
What sets this contractor apart is their blend of 24-hour emergency availability and technical diversity. The team handles traditional forced-air furnaces alongside alternative systems like Unico small-duct installs and ductless mini-splits, giving them flexibility for older homes where standard ductwork won't fit. Their investment in Trane's highest-efficiency heat pumps positions them to capture Michigan's evolving market for winter heating that reduces monthly costs. The company also operates a commercial division managing rooftop units and sheet-metal fabrication, a capability most residential-focused contractors in the area outsource entirely.
Client testimonials reveal a consistent thread: clear communication from start to finish. Marie Cavanaugh chose this company after gathering three estimates, crediting salesman Joe Randazzo with presenting all options without pressure. James Vassallo noted the installation crew cleaned up completely after a furnace replacement, explaining the new condensate piping before leaving. Justin Nichols mentioned the price matched his research, with the crew executing exactly what was discussed during the estimate. Marie specifically mentioned drop cloths and care for her home during the installation.
What Customers Say
Two of seven named reviewers referenced emergency situations, with Richard Pruckler highlighting how quickly his new furnace was operational. Five reviewers specifically praised the installation team for professionalism and cleanup, while one, Justin Nichols, noted competitive pricing as a deciding factor.
Services
Furnace Repair & Replacement
Emergency furnace repair, new Trane furnace installation, and heating system replacements for all makes and models.
Air Conditioning Service
24-hour AC repair, new central air installation, and cooling system maintenance for residential homes.
Heat Pump Installation
Trane heat pump systems providing both heating and cooling from a single unit, ideal for energy-conscious homeowners.
Ductless Mini-Split Systems
Ductless and small-duct heating and cooling solutions for older homes without existing ductwork.
Air Quality & Filtration
Whole-house humidifiers, air purification systems, high-efficiency filters, and indoor air quality testing.
Ductwork & Vent Cleaning
Duct cleaning, dryer vent cleaning, and complete ductwork service to improve system airflow.
Commercial HVAC
Rooftop units, sheet-metal fabrication, and commercial maintenance for business properties.
Annual Maintenance Plans
Low-cost maintenance programs covering seasonal inspections for both heating and cooling equipment.