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About Plumb the Thumb
Plumb the Thumb serves Detroit and surrounding Michigan communities with a 4.8-star average across 27 customer reviews. The company handles residential plumbing needs ranging from leak repairs and fixture installations to more complex jobs like main sewer line replacements. Reviewers consistently mention two team members by name, James and Justin, who arrive for service calls and communicate updates throughout each job.
With no website to detail specific brand partnerships or specialty certifications, the company's reputation rests entirely on customer feedback. Reviewers describe the team as knowledgeable across both plumbing and heating systems, noting they provide upfront quotes and complete work as promised. One reviewer specifically mentioned James helped with both a gas leak and a furnace problem, suggesting broad expertise in home systems.
Customers describe specific scenarios that highlight responsiveness: Anthony Piazza recalled James and Justin replacing a 30-foot sewer line the day after his initial call on a Sunday, and another time James arrived within an hour when the household lost all water service. E M mentioned the team solved a sewage smell issue with a same-day quote and repair. Michele Mroczek listed multiple resolved issues over time including a plumbing leak, new outdoor faucet, gas leak, and furnace problem, praising the team's affordability and honest communication.
What Customers Say
Six of seven visible reviewers award five stars, praising same-day response, honest quoting, and expertise across plumbing and heating systems. The single one-star review cites pricing concerns, noting labor hours felt inflated compared to other area plumbers.
Services
Plumbing Leak Repair
Fixes pipe leaks, water damage sources, and related plumbing issues in residential settings.
Fixture Installation
Installs outdoor faucets, new fixtures, and related plumbing hardware.
Gas Line Services
Detects and repairs gas leaks, performs gas line work in homes.
Furnace Repair
Diagnoses and repairs furnace problems beyond standard plumbing scope.
Sewer Line Replacement
Replaces damaged main sewer lines, including extensive 30-foot sections in crawl spaces.
Water Service Restoration
Troubleshoots and restores whole-house water service when supply is lost.
Emergency Service Calls
Responds to urgent residential plumbing needs including same-day and weekend service.