Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessIntegrity Heating & Air Conditioning has earned a 4.9-star average from 113 reviews across the Eaton Rapids area, serving communities like Charlotte, Mason, Dexter, and the surrounding Michigan region. The team handles both scheduled maintenance and urgent repairs, including nights and weekends.
What earns this company its consistently perfect ratings is the honest, no-upsell approach Mark brings to every call. Customers across 113 reviews repeatedly describe pricing as fair and transparent, with Mark explaining exactly what needs fixing and why. The company completes clean, professional installations on equipment ranging from furnaces to A/C units, all backed by straightforward workmanship standards that keep customers calling back year after year.
The reviews are full of specifics. Blair Moore's furnace failed during subzero temperatures, and Mark arrived within 15 to 20 minutes to restore heat before the situation became dangerous. Kimberly Gavin called at 9 pm on a Saturday and found Mark at her door Sunday morning. Monic Hidalgo specifically praised Mark for keeping pricing honest and refusing to add unnecessary charges. Stephen H has relied on the company for years, recently calling on a Saturday morning for a commercial-grade water heater replacement that Mark completed before noon. Multiple reviewers note they will call Integrity first for any future heating or cooling need.
Eight reviews all award five stars and mention Mark by name. Response times range from 15 to 20 minutes for emergency calls, and customers consistently praise fair pricing with no upselling. Several reviewers note weekend availability and mention they have called Integrity for multiple years of service.
Rapid same-day response for furnace failures, including overnight and weekend emergency calls during extreme cold.
Professional installation of air conditioning units with attention to clean setup and quality workmanship.
Emergency and scheduled water heater installation, including commercial-grade units for residential homes.
Regular maintenance and tune-ups designed to extend the life of heating and cooling systems and prevent future breakdowns.
Thorough problem diagnosis with transparent communication about what needs fixing and why, at a fair price.
Available outside standard business hours, including weekends and holidays, for urgent heating and cooling issues.