Johnstone Supply

Johnstone Supply operates as a heating equipment supplier in Farmington Hills, Michigan, holding a 4.3-star rating across 21 verified reviews. This location functions primarily as a distributor serving HVAC contractors rather than residential homeowners directly. The facility maintains standard business hours Monday through Thursday from 7:30 AM to 4:30 PM, with Friday through Sunday closed. Contractors can request commercial accounts to access wholesale pricing and specialized contractor tools through their online portal.

The Farmington Hills location distinguishes itself through an extensive inventory spanning multiple HVAC categories. Their product lineup includes single packaged units, split systems, mini-split systems with both single and multi-zone configurations, variable capacity systems, residential unitary equipment, air handlers, evaporator coils, and both gas and oil furnaces. The commercial division offers specialized equipment for businesses, while the residential side covers everything from standard split systems to more advanced variable-speed options. Extended warranties are available on select equipment, providing contractors with additional service options for their clients.

Several contractors have shared specific experiences with this supplier. One reviewer noted the warehouse staff provided comprehensive assistance and maintained a well-stocked inventory, describing it as a preferred destination for technicians. Another mentioned fast service and consistent availability of needed parts. However, contractors should be aware that some negative reviews cite instances of receiving defective equipment and experiencing contentious interactions when seeking resolutions, including one case where legal representation was involved rather than direct problem-solving.