Pro Home Improvement

Pro Home Improvement serves Ferndale, Michigan residents as a roofing specialist with 361 customer reviews holding a 4.6-star average. The company handles residential roofing projects including full replacements, leak repairs, and storm damage restoration. Additional exterior services encompass gutter installation with material warranties and vinyl siding replacement including soffit work. Operating hours run Monday through Saturday from 9 AM to 6 PM, with the business closed on Sundays. The company is based in the 248 area code serving Ferndale and surrounding Oakland County communities.

What distinguishes this contractor from other area roofers is their transparent pricing approach paired with comprehensive project communication. Multiple reviewers note receiving firm quotes upfront with accurate expectations about potential additional costs if hidden damage is discovered during tear-off. The company coordinates dumpster delivery and material drops independently, keeping homeowners informed of scheduling changes due to weather. Project managers conduct post-installation quality checks, and one reviewer mentioned a manager visit during the job to ensure satisfaction. The combination of sales consultation, scheduling coordination, and on-site crew management creates a structured experience for homeowners undertaking significant exterior projects.

Customer reviews highlight specific scenarios demonstrating how the crew handles unexpected complications. One reviewer described discovering wet plywood beneath a 30-year-old roof, requiring additional material and labor that the team completed the same day despite the scope change. The installation crew answered questions throughout the process and performed quality checks on each other's work. Another customer noted the gutters were installed within a week of the initial call, with the actual installation taking only a few hours. A third reviewer mentioned a sales associate accurately predicted competitor quote amounts, helping the homeowner evaluate their options confidently.