Answer Heating & Cooling

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About Answer Heating & Cooling
Answer Heating & Cooling has served the Great Lakes Bay Region of Michigan since 1976, earning a 4.9-star rating across 1,273 reviews. The company handles residential and light commercial projects, including new construction, from its base in Freeland. Their team holds certifications as Daikin Comfort Pros and YORK Certified Comfort Experts, positioning them as authorized dealers for two major HVAC equipment manufacturers.
What distinguishes Answer Heating & Cooling is their manufacturer-level certifications and broad service menu. As Daikin Comfort Pros and YORK Certified Comfort Experts, they install and service equipment these brands directly warrant. Their website lists fourteen residential and commercial service categories, from air conditioning and ductless systems to whole-house generators and zone controls. The company also offers financing options, including zero-percent plans, which they present transparently during estimates.
Reviewers repeatedly praise specific technicians who handled time-sensitive situations. Gabe V. resolved a hot, humid house complaint within 26 hours of the call, arriving at the home on a Friday afternoon. Amber Painter-Cross, calling from out of state about her mother's AC, received same-day service and text updates to both herself and her mother. Kevin Stapish called on a Sunday for a heating emergency and had Clayton respond quickly; the same customer later praised the installation team of Tim, Andrew, and Andrew for arriving on time and cleaning up thoroughly after a furnace replacement.
What Customers Say
All reviewers across 1,273 reviews awarded 5 stars, with customers specifically naming technicians Gabe V., Clayton, Jim, Joel, Tim, and the Andrews for same-day emergency response, transparent pricing discussions, and thorough post-installation cleanup.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Air Conditioning Repair & Maintenance
Diagnostic services, refrigerant recharging, and tune-ups for residential cooling systems.
Heating Systems
Gas furnace installation, repair, and heat pump services for residential applications.
Ductless Mini-Split Systems
Installation of ductless heating and cooling for homes without existing ductwork.
Indoor Air Quality
Air filtration, purification, and ventilation solutions to improve home air quality.
Whole-House Generators
Installation and maintenance of standby generators for backup power during outages.
Water Heaters
Replacement and installation of traditional tank and tankless water heating systems.
Commercial HVAC
Heating, cooling, and maintenance services for light commercial buildings and new construction.
Smart Thermostats
Installation and configuration of programmable and WiFi-enabled thermostat systems.