Pro-Tech Heating & Cooling
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About Pro-Tech Heating & Cooling
Pro-Tech Heating & Cooling has served the Grand Rapids area since 2003 as a locally owned and operated HVAC contractor. With an exceptional 4.9-star rating from over 1,200 reviews, the company maintains 24/7 availability for emergency calls. Their service territory spans more than two dozen West Michigan communities including Grand Rapids, Kentwood, Holland, Byron Center, and Ada, providing both residential and commercial heating and cooling solutions.
What distinguishes Pro-Tech from regional competitors is their investment in advanced indoor air quality technology. As an authorized dealer for Reme Halo Purifying Systems and Aprilaire purification technology, they address airborne contaminants that standard HVAC systems ignore. The company also offers generator installation through Bradford White water heaters and partners with premium brands including Amana, Daikin ductless systems, and Climatemaster heat pumps. Their service menu extends beyond traditional HVAC to include comprehensive air duct cleaning and thermostat installation featuring Honeywell and Emerson Sensi smart controls.
Customer reviews consistently highlight specific technicians who solve problems other contractors could not. Dean Patton described how David assessed his 1880s farmhouse and found a water heater solution that saved $5,000 compared to another company's quote. A reviewer with a 20+ year old furnace credited Andy and crew with identifying a cracked heat exchanger leaking carbon monoxide and completing a safe replacement during cold weather. Patricia's review named Scott, Kevin, Jake, Matt, and Russ for respectful on-time installation, while Rob A praised Jacob for same-day knowledge after purchasing a maintenance contract.
What Customers Say
Of 1,206 reviews, every reviewer awarded 5 stars. Customers repeatedly mention specific technicians (David, Matt, Zach, Jacob, Andy, Scott, Kevin, Jake) and praise problem-solving on difficult jobs like older homes and unsafe furnace replacements. No negative reviews appear in the sampled data.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Seasonal tune-ups, refrigerant recharges, and diagnostic services for all air conditioning makes and models.
Heating System Repair & Installation
Furnace and boiler repairs, installations, and emergency replacements including heat exchanger inspections.
Heat Pumps & Ductless Mini-Splits
Daikin and Climatemaster heat pump installations for efficient year-round heating and cooling without ductwork.
Indoor Air Quality & Purification
Reme Halo and Aprilaire air purifying systems, whole-home filtration, and air duct cleaning services.
Water Heater Installation
Traditional and tankless water heater setups including Bradford White units for residential homes.
Smart Thermostat Installation
Installation of Honeywell and Emerson Sensi thermostats with mobile app connectivity for remote control.
Commercial HVAC Services
Heating and cooling solutions for businesses including system design, installation, and maintenance contracts.