Forge & Build
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About Forge & Build
Forge & Build serves Imlay City and the surrounding Lapeer County community as a lumber and building materials supplier, earning 4.2 stars across 53 reviews. The store operates Monday through Friday from 7:30 AM to 4:30 PM, with Saturday hours from 8 AM to 12 PM. Customers describe the staff as knowledgeable about products and friendly to both new and returning patrons.
Multiple reviewers specifically praise team members by name, including Krystal, Jason Kassi, and Steve, highlighting their dedication to customer service. One reviewer notes the business goes above and beyond for the city and its customers. Another mentions excellent products alongside the service experience. However, two one-star reviews raise serious concerns: an allegation of racial bias during a customer interaction and a lengthy dispute over a cabinet order where the customer felt responsibility was not taken for a product error.
What Customers Say
Two negative reviews cite serious issues: an alleged racial bias incident and a prolonged cabinet replacement dispute. Positive feedback emphasizes knowledgeable staff, product quality, and customer service, with reviewers specifically naming Krystal, Jason Kassi, and Steve.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | 8 AM–12 PM |
Services
Lumber Sales
Standard lumber and building materials for construction and renovation projects.
Cabinet Supply
Kitchen cabinets, including Merillat brand options, with professional ordering assistance.
Building Materials
Variety of construction supplies for residential and commercial needs.
Customer Assistance
Staff provides product knowledge and project guidance to customers.
Local Delivery
Service for customers needing materials transported to their project site.