Havens Orthodontics

Havens Orthodontics serves Imlay City and the surrounding Lapeer County community as a destination for braces and orthodontic treatment. The practice holds a 4.8-star rating drawn from 93 patient reviews, reflecting substantial local feedback on its services. Operating Monday through Friday from 8 AM to 5 PM, the office accommodates families seeking orthodontic care for children and adults alike.

The practice offers traditional braces treatment across multiple phases, with staff working to coordinate appointments for families with multiple children in care. Reviewers note the office's willingness to accommodate emergency situations, including getting patients in quickly when urgent issues arise. The scheduling team attempts to book siblings on the same day to reduce multiple trips for families.

Customer experiences at Havens Orthodontics vary significantly in the reviews examined. One reviewer describes a three-year braces journey resulting in crooked teeth and characterizes the lead orthodontist as rude and condescending. Another family reports a four-year treatment experience with ongoing concerns about tooth movement after braces removal, stating they ultimately sought care elsewhere. Conversely, multiple reviewers praise the staff as wonderful and recommend the practice, with one parent noting the office efficiently handled an emergency situation and coordinated appointments for multiple children.