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Claim This BusinessE. H. Ward Company has kept Lansing residents comfortable since 1910, making it one of the oldest continuously operating HVAC contractors in Michigan. With 328 reviews earning a 4.9-star average, the company handles electric, oil, and gas heating and cooling systems for homeowners throughout the Lansing metro area. This century-plus track record reflects the kind of generational trust that local property owners rely on when their furnace fails during a January cold snap or their AC quits in August humidity.
The company distinguishes itself as an American Standard dealer, offering top-tier equipment backed by manufacturer warranties. Financing options through Michigan Saves make replacement projects more accessible for budget-conscious homeowners. Unlike many contractors who stick to standard business hours, E. H. Ward Company maintains 24/7 availability for emergency calls, a critical feature when temperatures plunge and heating systems fail unexpectedly. The company also handles fence installations, a secondary service line that several reviewers referenced when praising the team's responsiveness across different job types.
Reviewers consistently name specific technicians who went beyond standard service calls. Christina Silvers described a same-day visit for her 32-year-old furnace, with a technician checking every component despite finding the unit essentially functional. Linda needed a fuel oil tank replacement in her basement, a job that other businesses refused entirely after she made dozens of calls. Owner Elliott returned her call the same day, inspected the site within 24 hours, and completed the installation within two days. Alissa Jouhri's review similarly highlighted Elliott's crew, noting they had her system installed just two days after ordering and followed up the next day to verify everything operated properly after the gas was restored.
Among 328 reviews earning a 4.9-star average, five-star ratings dominate, with multiple reviewers specifically naming technician Elliott for his responsiveness and follow-through. Customers repeatedly mention the company's willingness to tackle jobs other contractors refuse, including complex fuel oil tank replacements, and praise honest assessments that sometimes recommend against costly repairs.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Diagnostic and repair services for electric, oil, and gas furnaces, plus full system replacement with American Standard equipment.
AC repair, maintenance, and new system installation to keep homes comfortable during Michigan summers.
Installation of ductless mini-split systems for homes without traditional ductwork or supplemental zone cooling.
24/7 availability for heating and cooling emergencies, with same-day response for urgent situations.
Removal and installation of residential fuel oil tanks, including complex basement installations other contractors refuse.
Residential and commercial fence installation with annual cleaning promotions available.