EBI Heating & Cooling

EBI Heating & Cooling serves residential customers in Lansing, Michigan, providing air conditioning, furnace, heat pump, thermostat, ductwork, and refrigerant repair services. With a rating of 3.7 stars from three customer reviews, the company is operated by Bo, who handles both phone consultations and on-site service calls. The business advertises itself as licensed and insured, offering a no-fix-no-fee guarantee for completed repairs.

What distinguishes EBI Heating & Cooling is Bo's willingness to diagnose problems over the phone, potentially saving customers a service call for straightforward issues. This approach aligns with their emphasis on fast, reliable, and affordable service. The company handles common residential systems including traditional split AC units, furnaces, heat pumps, and thermostat replacements. Their refrigerant services suggest capability with older systems that may still use R-22 or newer hydrofluorocarbon refrigerants.

Two of three reviewers highlight positive experiences with Bo. Jim Brock called with a furnace issue, and Bo identified the problem through symptom discussion alone, walking Brock through a DIY fix that restored heat without a service visit. Steve Foster describes Bo as friendly, on-time, and professional, noting Bo does whatever is needed to complete the job. However, one reviewer reported a negative phone encounter, describing dismissive behavior when seeking non-service advice.