Gilmore's Refrigeration Htg

Gilmore's Refrigeration, Heating & Air Conditioning has kept Lansing-area businesses running since at least 2010, operating as a 24/7 contractor specializing in commercial refrigeration and HVAC systems. The company holds an LLC designation and maintains a 3.0-star rating across 4 Google reviews, with equal praise and criticism from past clients. They serve restaurants, convenience stores, and food service operations throughout the greater Lansing region, including East Lansing and nearby communities. Their expertise centers on walk-in coolers, prep tables, ice machines, and exhaust hood systems rather than typical residential air conditioning.

What distinguishes Gilmore's from standard HVAC contractors is their commercial-refrigeration focus, handling equipment most residential technicians never encounter, such as keg coolers, mug chillers, merchandisers, and salad bars. They service and install reach-in coolers and freezers, display cases, water filtration systems, and door gaskets, positioning themselves as a one-stop solution for food-service operators. The company offers 24-hour availability across all seven days, which proves critical for restaurants and convenience stores facing equipment failures during peak business hours. Their website emphasizes "full service" capabilities, though specific brand partnerships or manufacturer certifications are not listed.

Customer experiences reveal a split reputation. Dan Wood praises the team for maintaining three of his businesses, describing them as reliable for keeping food safe. A reviewer named maizoua hang notes quick response times and great service. However, Steven Kincaid reports waiting over a month with no service appointment, and Wyatt Platte describes receiving a priority promise followed by no callback after 24 hours. These conflicting accounts suggest service quality may depend on specific technicians or workload rather than consistent company-wide performance.