Johnstone Supply

Johnstone Supply operates as a heating equipment supplier in Lansing, Michigan, serving contractors across the greater mid-Michigan region. With a 4.5-star rating from two verified customer reviews, the company has built a reputation among local HVAC professionals for delivering reliable equipment solutions. The store maintains standard commercial hours from 7:30 AM to 5 PM on weekdays, closed on weekends, providing consistent accessibility for trade customers seeking parts, units, and system components for residential and commercial installations.

The supplier distinguishes itself through broad inventory access spanning multiple HVAC categories including gas furnaces, oil furnaces, mini-split systems, and evaporator coils. Their product lines cover both single packaged units and split systems suitable for manufactured housing applications. The business offers extended warranties on select equipment, providing contractors with additional service options to present to their own customers. Commercial refrigeration solutions and multi-zone system capabilities round out their specialized offerings, positioning them as a comprehensive source for technicians handling diverse project requirements.

Customer service excellence shines through in contractor feedback. A representative named Brad provided Saturday support when a contractor customer called seeking a lost furnace part, demonstrating responsive service beyond typical business hours. Brad located the required component and arranged an in-person handoff to resolve the urgent need. This level of personal attention, speaking directly with knowledgeable staff who follow through on solutions, illustrates the supplier's commitment to contractor partnerships.