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Claim This BusinessMy-3-Sons Heating & Cooling is a family-owned HVAC contractor based in Lansing, Michigan, holding a 4.3-star rating across six customer reviews. The company serves residential and light commercial clients throughout West Michigan, including Grand Rapids, Lansing, East Lansing, Byron Center, Holland, and surrounding communities. Their service menu covers the full heating-and-cooling lifecycle, from routine furnace maintenance and air conditioning tune-ups to new equipment installations and indoor air quality upgrades.
What distinguishes this contractor comes down to documented responsiveness. Customer reviews repeatedly cite fast callback times, same-day service availability, and fair pricing without upselling. Their team works directly with homeowners to evaluate options during a full consultation, helping clients choose equipment that matches their specific needs rather than pushing the most expensive model. Several reviewers note the company's coordination with electricians during installation work, suggesting a tradesperson approach that keeps projects on schedule.
Ryan Palombo received a callback within two minutes and had a technician at his door the following morning, with the issue explained in plain language and a straightforward quote presented without pressure. Leanne McMillen, a landlord, called on a 35-degree day when her furnace failed and got same-day service from a crew that kept her tenants comfortable while diagnosing the problem quickly. Technician Randy is named in two separate reviews for following up personally on questions after the initial work was finished, reinforcing the accountability that earns repeat business from clients who own both primary residences and rental properties.
Five of six reviewers award five stars, with repeated praise for same-day service, fair estimates, and honest recommendations. The single low rating cites missed callbacks, which stands apart from descriptions of crews that arrive within hours of an emergency call. Reviewers who mention specific technicians highlight Randy for post-job follow-up and a service team described as sharp and thorough.
Installation of gas and electric furnaces for residential and light commercial properties, including equipment sizing and brand selection assistance.
Diagnostic services, tune-ups, and repairs for heating systems to restore function and improve efficiency during the heating season.
New AC unit installation for homes and small commercial buildings, including coordination with electrical contractors when needed.
Cooling system diagnostics, refrigerant checks, and preventive maintenance to keep AC units running efficiently through summer months.
Indoor air quality assessments and equipment recommendations to address humidity, filtration, and contaminant concerns in living and working spaces.
Setup and configuration of smart thermostats to improve temperature control accuracy and energy management in HVAC systems.
Heating and cooling services for light commercial clients, including maintenance contracts and system installations for small businesses.