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Claim This BusinessSmith's Heating & Air has built a loyal following across Lansing, Michigan, earning a perfect 5.0-star rating from 65 reviewers. Owned and operated by Brandon, the company handles residential and light commercial projects throughout the capital city and surrounding communities including East Lansing and DeWitt. Customers consistently describe Brandon as knowledgeable, honest, and straightforward about pricing and system recommendations. The company has cultivated a strong reputation through word-of-mouth referrals, with reviewers frequently noting they plan to use Smith's for all future heating and cooling needs.
Brandon and his team distinguish themselves through rapid response times and transparent communication. Multiple reviewers highlight same-day emergency service as a defining strength, whether during a sweltering summer breakdown or a sudden heating failure. The crew arrives on schedule, works cleanly, and takes time to explain findings and options without pressuring homeowners into unnecessary upgrades. This consultative approach, combined with fair pricing, earns repeat business and consistent five-star ratings.
6 of 8 reviewers specifically mention emergency same-day service, with Gary Laundroche calling out a commercial furnace replacement and Juliana White noting multiple return visits. Technicians Brandon and Justin receive individual praise for kindness, punctuality, and diagnostic clarity, while reviewer Josh Brooks describes the pricing as very honest compared to other contractors.
Full furnace installation for new construction and replacements, praised for punctuality, cleanliness, and professional workmanship.
Complete central air system installation handled efficiently with clear communication about pricing and system options.
Same-day emergency response for heating and cooling failures, available for residential and light commercial properties.
Commercial furnace replacement and repair, including same-day emergency service for business owners.
Rapid diagnosis and repair of air conditioning breakdowns, including handling urgent summer AC failures.
Scheduled maintenance for fuel oil and gas furnaces with technician-provided guidance on future system planning.