How did Brendon handle the AC sensor failure at the Niles Westside Community Center a month after installation?

Brendon responded instantly when Alexander reported the sensor failure and solved the problem right away at no charge.

What challenges arose during the attic AC installation, and how did Brendon address them?

Brendon installed an AC system in a difficult attic environment, braving extreme heat while maintaining communication and following through on quality.

What should a homeowner expect during a water heater replacement with Veritas Heating and Cooling?

Skip MacCarty described same-day response, efficient installation, thorough cleanup, and detailed care instructions for the new unit.

How did Brendon handle the two-installation project for the customer who left the detailed review?

John L hired Brendon for a furnace and AC installation, then returned for a second AC project when attic conditions proved challenging.

What post-installation support can customers expect if a problem surfaces weeks later?

When an issue arose after Brendon's second installation, he returned and resolved it completely without additional billing.

Veritas Heating and Cooling LLC

HVAC contractor

5.0(16 reviews)

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About Veritas Heating and Cooling LLC

Veritas Heating and Cooling LLC is a Lansing, Michigan contractor earning a perfect 5-star average across 16 reviews. Owner Brendon operates the business with an approach the name Veritas (Latin for truth) reflects: honest estimates, complete communication, and installations that match the original quote. Customers span individual homeowners in the Lansing area to commercial clients like the Niles Westside Community Center, suggesting experience with both residential and light commercial heating and cooling projects.

What distinguishes Brendon and his team is the combination of post-installation follow-through and upfront pricing. Reviews repeatedly mention he provided detailed scope discussions before work began, honored his original bid without upsell attempts, and returned at no charge to resolve issues that arose after installation. He has installed American Standard units, and customers note his willingness to brave difficult conditions such as attic work during extreme summer heat to complete the job correctly.

Customer stories from the reviews reveal specific scenarios. John L hired Brendon twice: first for a furnace and AC installation, then for an attic-mounted AC unit that presented structural challenges. When the second installation developed a problem weeks later, Brendon returned and handled it without billing. Alexander Rybachek describes a community center project where a sensor failed on a new AC unit after a month; Brendon responded instantly and solved it immediately. Skip MacCarty needed a water heater replaced and received same-day responsiveness, efficient installation, and thorough cleanup, with instructions on maintaining the new unit.

What Customers Say

All 16 reviewers award 5 stars, with Brendon specifically named in every testimonial. Customers repeatedly cite three qualities: detailed communication before and after the job, pricing that matches the original quote, and post-installation follow-through at no charge. Several reviews mention difficult conditions such as attic installations during heat waves or equipment issues weeks after installation, all resolved by Brendon.

5.0 · 16 reviews

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Services

Furnace and AC Installation

Full HVAC system installation including furnace and central air conditioning, with detailed pre-work communication and pricing that matches the original quote.