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Claim This BusinessMichigan Heating, Cooling & Plumbing has earned its place as Lapeer's most-reviewed HVAC contractor, with 692 client reviews averaging 4.8 stars. The company operates from a single, conveniently located office in the heart of Lapeer and maintains standard business hours Monday through Friday, 8 AM to 4:30 PM. While every review we examined praised the company's responsiveness, the consistent mention of specific technicians by name suggests this is a tight-knit operation where reputation matters and crews take personal pride in eachservice call.
What distinguishes this contractor from others in the area comes through most clearly in the review comments rather than on their website. Multiple clients specifically mention Chris handling plumbing work including toilet replacements, faucet installations, and sewage pump repairs, a scope that goes well beyond typical heating and cooling service. Chase Behnke appears frequently in reviews for furnace diagnostics, with clients noting he explained issues clearly and provided practical temporary solutions while waiting for parts. The presence of named technicians who return across different review dates suggests this company employs experienced, long-tenured service professionals rather than constantly rotating crews.
Several customer stories stand out from the review file. When Doug's 24-year-old furnace failed on a weekend, Chase Behnke arrived quickly, diagnosed a failing circuit board, and rigged a creative Red/Green rewire to get the blower running continuously as a temporary fix until a proper part could be ordered Monday. For Marcia Masters, Chris installed an arsenic filtration system in a new home purchase, with office staff member Beth Smith proactively updating her on parts and filter availability throughout the process. When CX519 needed a sewage pump replaced, Chris Waechter went beyond the original scope and improved the existing plumbing rather than simply completing the quoted replacement, exactly the kind of initiative that generates five-star reviews.
Every reviewer who mentioned a technician by name awarded five stars, including Chase Behnke, Chris, and Chris Waechter across ten tracked reviews. Doug specifically noted a same-day weekendcall for an emergency furnace failure, and Phil Sardo praised the price as very reasonable after his diagnosis and repair. No negative reviews appear in the sampled data, with the lowest rating being four stars from an unnamed reviewer.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Diagnoses, repairs, and replaces furnaces including emergency same-day service for system failures and circuit board issues.
Cooling system tune-ups, diagnostics, and repair calls including weekend and holiday emergency response.
Toilet replacement, faucet installation, sewage pump repair, and general plumbing fixes beyond HVAC scope.
Water heater installation and repair, frequency of these services not specified on available website content.
Filtration system installation including arsenic filtration units for new home purchases per customer reviews.
Heat pump sales, installation, and maintenance, specific brands and models not detailed in available materials.
Commercial heating and cooling systems, scope and capacity not specified in website or review content.
Regular tune-up and inspection services to prevent system failures before they occur.