Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) in Madison Heights operates as a LennoxPROS dealer and wholesale parts supplier, serving HVAC contractors across the greater Detroit metro area. The location holds a 3.8-star rating from 35 reviews, with standard business hours Monday through Friday from 7:30 AM to 4:30 PM. This is a contractor-facing distribution center rather than a retail operation open to homeowners. The store stocks Lennox equipment, parts, and accessories for professional installation and repair businesses.

What distinguishes this location is its direct affiliation with Lennox, one of the most recognized names in residential and light commercial heating and cooling equipment. As a Parts Plus dealer, the store provides access to OEM components, warranty support, and the technical resources that come with a major manufacturer partnership. Reviewers specifically mention the iGuard Air and Heating product line, indicating the store carries indoor air quality solutions alongside standard HVAC equipment. The warehouse-style setup allows contractors to source multiple components in a single trip.

Customer feedback highlights two team members by name: Kevin and Tony. Reviewers describe Kevin as excellent at the front desk with a background at Michigan Temperature Supply, and Tony as attentive to customer needs. One reviewer recounts a positive experience with helpful staff who assisted in locating specific parts. Negative reviews cite that the location sells exclusively to account-holding contractors, which has frustrated homeowners and some trade customers who arrived without prior accounts. A few reviewers also note slower parts fulfillment compared to other suppliers.