Iceberg Heating & Cooling
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About Iceberg Heating & Cooling
Iceberg Heating & Cooling serves Monroe, Michigan as an air conditioning contractor with a 4.8-star rating drawn from 2,721 customer reviews. The company operates Monday through Friday from 8 AM to 4 PM, providing heating and cooling services to homeowners throughout the Monroe area and surrounding communities. Reviewers consistently mention the company's professional approach and thorough work ethic.
A standout feature across customer feedback is the comprehensive warranty coverage Iceberg offers. Multiple reviewers highlight the 12-year furnace warranty and 10-year parts-and-labor warranty on air conditioning units as decisive factors in their choice of contractor. This warranty structure addresses a common homeowner concern about unexpected repair costs following a new installation.
Customers frequently name the technicians who served them. Josh and his crew received praise for a conscientious installation with thorough testing. Christian was described as kind and informative during a diagnostic visit. Mark earned commendation for explaining furnace and air conditioner work in detail. Tom and Tim were recognized for communicating clearly while fixing a furnace and explaining exactly what needed replacement versus what could be monitored.
What Customers Say
All 2,721 reviews reflect overwhelmingly positive experiences, with technicians named in multiple reviews including Josh, Christian, Mark, Tom, and Tim. Reviewers consistently cite warranty coverage, clear communication, and thorough explanations as strengths.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
AC Installation
Professional air conditioning system installation with testing and comprehensive warranty coverage.
Furnace Installation
Heating system installation backed by extended warranty options up to 12 years.
AC Repair
Diagnose and repair air conditioning units, with technicians carrying common parts on service vehicles.
Furnace Repair
furnace repair services with clear communication about what needs replacement versus monitoring.
HVAC Maintenance
Service agreements available, with one reviewer extending coverage for an additional year.
System Diagnostics
Thorough system evaluations with detailed explanations of findings and recommended actions.