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About Heatmasters
Heatmasters operates as a heating contractor serving New Baltimore and the broader Macomb County region in Michigan. The business maintains a 4.8-star rating across 20 customer reviews, reflecting consistent satisfaction among residential clients. Heatmasters provides round-the-clock availability, with services accessible every day of the week including holidays. The contractor handles various heating and cooling needs for homeowners, though specific brand partnerships or licensing details are not publicly documented.
What distinguishes Heatmasters from neighboring contractors is the emphasis on transparent pricing and customer care reported across multiple five-star reviews. Customers specifically note that the technician does not engage in upselling practices, instead focusing on necessary repairs and installations. Several reviewers highlight the company's willingness to respond quickly to emergency situations, with one customer describing a same-day arrival during frigid 26-degree weather to address a furnace failure. The business handles both new installations and replacements, including high-efficiency furnace upgrades and complete split system installations.
Customers consistently mention the technician named Brian when describing their service experiences. One reviewer recounts an emergency call during extreme cold weather, noting the technician arrived promptly, completed the repair professionally, and cleaned up thoroughly afterward with fair pricing. Another customer describes a same-day installation of a new high-efficiency furnace, mentioning the technician arrived within an hour of the initial call. A long-term customer of five years specifically praises the technician for treating homeowners fairly, performing cleanup after work, and responding quickly during urgent situations.
What Customers Say
Nineteen of 20 reviews award five stars, with customers consistently praising same-day emergency response, fair pricing without upselling, and thorough cleanup after jobs. The sole one-star review cites installation issues and incomplete AC work.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Furnace Repair
Same-day response for furnace failures, available 24/7 including holidays.
AC Unit Replacement
Complete air conditioning system replacement, with one review noting pre-summer installation.
New Furnace Installation
High-efficiency furnace installation, with next-day service possible for qualifying jobs.
Split System Installation
Residential split unit installation completed in a single day, professionally placed per customer preference.
Hot Water Tank Installation
Water heater replacement with cleanup, one reviewer noting professional and fast service.
Heating System Maintenance
General heating system servicing and repairs, with long-term customers reporting ongoing maintenance.