Balfrey & Johnston Inc

Balfrey & Johnston Inc operates as a plumbing, HVAC, fire, and irrigation manufacturers' representative based in Oak Park, Michigan. With a 4.5-star rating drawn from 15 reviews, the company connects wholesalers, mechanical engineers, architects, contractors, and facility end-users with leading product manufacturers across the construction industry. Serving Michigan since 1959 from their Northend Avenue headquarters, the company maintains satellite offices in Grand Rapids, Mount Pleasant, and Port Huron, extending their reach throughout the state.

The company differentiates itself through exclusive representation of market-leading manufacturers in plumbing, waterworks, HVAC, and showroom product categories. Their fixture schedule system allows contractors and specifiers to streamline product selection for project applications, reducing specification time. Reviewers consistently mention the company's training facilities and depth of product knowledge, particularly regarding brands like Navien, as valuable resources for trade professionals.

Customer feedback highlights specific team members who provide exceptional support. Dan receives recognition as a knowledgeable resource for Navien products, while other reviewers describe the staff as helpful and knowledgeable across multiple product categories. One reviewer notes the company maintains substantial stock and offers strong technical support, positioning Balfrey & Johnston as a trusted intermediary between manufacturers and the contractor community.