D & R, Inc

HVAC contractor
4.5(100 reviews)
1201 M-36 Suite B, Pinckney, MI 48169
D & R, Inc

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About D & R, Inc

D&R, Inc has served the Pinckneyarea for years, building a steady reputation as a hometown HVAC contractor. With 100 verified reviews backing a 4.5-star average rating, the company handles residential heating and cooling needs across the community and nearby townships. The office operates Monday through Friday from 7AM to 4:30PM, and the team prioritizes getting technicians to homeowners quickly when systems fail. This is a local operation where the owner, Tom, still takes direct calls and meets customers on job sites.

What distinguishes D&R from larger outfits is their hands-on approach with specialty equipment. Kevin Delaney's review specifically mentions the Mitsubishi multi-zone hyper heat ductless heat pump, a modern alternative for homes without existing ductwork. The crew installed four indoor units and a quiet outdoor condenser, with Tom walking the homeowner through costs, installation timelines, and available rebates before any work began. This level of upfront consultation, combined with the owner's willingness to personally check on completed jobs even during difficult days, signals a contractor who treats each installation as a long-term relationship rather than a one-time ticket.

Customer stories reveal the range of situations D&R tackles. When Kevin Donovan's heat stopped working, he tried YouTube fixes before calling. D&R arrived the same day, diagnosed a bad control board, and had a replacement installed by the next day. Daniel Luria needed a 42-year-old wall furnace replaced and got a new unit with code-compliant gas supply four days after his initial call, coming in $1,000 under the first quote. Kevin Donovan, a retired electrical engineer, specifically noted the technicians were friendly and knowledgeable, while Daniel called them honest and skilled.

What Customers Say

Four of five detailed reviewers mention same-day or next-day service, with three specifically praising the technician's knowledge and diagnostic speed. The lone 1-star review cites a $354 thermostat replacement fee as excessive, contrasting with positive reviews that emphasize honest pricing on major repairs like furnace and control board replacements.

4.5 · 100 reviews
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Working Hours

SundayClosed
Monday7 AM–4:30 PM
Tuesday7 AM–4:30 PM
Wednesday7 AM–4:30 PM
ThursdayToday7 AM–4:30 PM
Friday7 AM–4:30 PM
SaturdayClosed

Services

Furnace Repair & Installation

Diagnosing failed components, replacing control boards, igniters, and flame sensors. Installing new units including wall furnaces for older homes.

Heat Pump Installation

Mitsubishi multi-zone ductless mini-split systems for homes without existing ductwork. Includes indoor unit placement and outdoor condenser setup.

Thermostat Replacement

Installing new thermostats including smart units like Ecobee. Troubleshooting temperature-related system failures.

HVAC System Diagnostics

Identifying root causes of heating and cooling failures. Same-day diagnostic visits available for urgent situations.

Indoor Air Quality Solutions

Addressing air filtration and ventilation in residential systems. Filter replacement and basic IAQ improvements.

Frequently Asked Questions