Oak Square Apartments

Oak Square Apartments is a residential property located at the intersection of Oak Square in Pontiac, Michigan. The property currently holds a 2.5-star rating from 23 reviews, indicating significant tenant dissatisfaction. The building operates standard business hours Monday through Friday from 9 AM to 5 PM and is closed on weekends, with the leasing office available for prospective and current residents during those times. Pontiac residents searching for apartment options in the area will find this property among available multi-unit dwellings in the city.

Reviewers consistently cite maintenance deficiencies as a primary concern, with reports of black mold growth requiring bathroom ceiling repairs, persistent box elder bug infestations both inside units and on exterior brickwork, and non-functional appliances including dishwashers and dryers. Multiple tenants describe issues with heating and cooling systems, noting that wall fans drive up electricity bills without providing adequate cooling. The property management has drawn criticism for response times to maintenance requests, with one tenant reporting a leaky kitchen faucet remained unaddressed despite multiple submissions. Parking lot lighting and security have also been flagged as concerns, with reports of vehicle vandalism occurring on the property.

Specific customer experiences detailed in reviews include a tenant whose bathroom ceiling collapsed during a shower due to unchecked mold growth, and another resident who experienced repeated appliance failures with dishwashers and dryers. Tenants have also described encounters with management staff that they characterize as unhelpful or dismissive. Several reviewers mention issues with lease communication, including one account of a renewal offer being retracted without explanation after initially being approved. The majority of negative feedback centers on the property's physical condition, maintenance responsiveness, and management communication practices.