Rays Appliances/HVAC

Rays Appliances/HVAC operates as an appliance sales and repair service in Redford Township, Michigan, holding a 3.9-star rating across 15 customer reviews. The business serves residents throughout the Redford Township area and neighboring communities, offering both new appliance sales and repair services for household equipment including washers, dryers, and refrigerators. While the company does not maintain a public website, prospective customers can reach the service team directly by phone to inquire about available inventory, repair scheduling, and pricing options.

Customer feedback reveals notable differences in service experiences at this establishment. Several reviewers highlight positive interactions with staff members, particularly noting a salesman named Drizzy who received multiple mentions for his customer approach and product knowledge. However, the repair side of the business has drawn criticism, with one reviewer documenting unsatisfactory dryer repair work that required multiple attempts to address. The sales environment generally receives praise for cleanliness and competitive pricing on appliances, with reviewers noting the business offers options suitable for budget-conscious shoppers.

Specific customer scenarios from reviews include a washer owner who received troubleshooting assistance and replacement parts for a lid lock issue, and a refrigerator seller who described a positive transaction involving a trade-in offer with free delivery and installation. A contrasting experience involved a dryer repair that the customer reported was not completed correctly, with the customer stating follow-up requests went unanswered. These mixed reviews suggest prospective clients should clearly communicate expectations and verify repair scope before authorizing work.