A & E Appliance Repair, Parts & Service

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About A & E Appliance Repair, Parts & Service
A & E Appliance Repair, Parts & Service is a family-owned appliance repair provider serving Roseville and the broader Macomb County community including Sterling Heights, Warren, Clinton Township, and St. Clair Shores. With 1,325 reviews averaging 4.6 stars, the company has built a reputation spanning multiple decades. Their service fleet handles repairs across all major appliance brands, offering both standard repairs and access to genuine factory parts as well as hard-to-find components for older models. The company maintains weekday hours Monday through Friday from 8 AM to 4 PM, with online scheduling available 24/7 for homeowner convenience.
What distinguishes A & E from competing service providers is their dual capability as both a repair service and a parts distributor. The company explicitly markets access to genuine factory parts and specifically advertises hard-to-find parts that many contractors cannot source, addressing a common frustration when older appliances need replacement components. Their Macomb County focus means technicians are familiar with local permitting quirks and the specific appliance brands common to this region, potentially reducing diagnostic time on standard repairs.
Reviewers frequently mention specific technicians by name, with Brian receiving praise for his patience and thoroughness in explaining repair options to customers. One reviewer described Austin as professional, kind, and courteous while handling a complex issue that required multiple explanations. Another reviewer noted a technician arrived the day after calling, with the part arriving days later and installation completed the following day, demonstrating their commitment to efficient service timelines.
What Customers Say
Three of four detailed reviews award 5 stars, with technicians Brian and Austin specifically praised for professionalism and communication. The single 1-star review centers on pricing dispute rather than service quality, noting a $130 charge for diagnosis when the appliance began working independently.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Appliance Repair
Repair services for all major appliance brands, covering washers, dryers, refrigerators, dishwashers, and ovens.
Genuine Factory Parts
Access to OEM parts directly from manufacturers, not third-party alternatives.
Hard-to-Find Parts Sourcing
Specialized sourcing for discontinued or rare components in older appliance models.
Dryer Repair
Diagnosis and repair of heating elements, thermostats, fuses, and control panel issues.
Refrigerator Repair
Cooling system repairs, compressor issues, and seal replacements.
Dishwasher Repair
Drainage, spray arm, and pump repairs for all major brands.
Washer Repair
Belt, pump, and electronic control board diagnostics and replacement.