Phoenix Sheet Metal & Supply

Phoenix Sheet Metal & Supply holds a 4.7-star rating across 15 reviews in Roseville, Michigan. This general contractor specializes in custom sheet metal fabrication, producing plenum boxes and cold air return drops for both homeowners and trade professionals. Reviewers note the business serves customers throughout Macomb County, with one customer traveling from a significant distance specifically for their custom work. The operation maintains standard weekday hours from 8 AM to 4:30 PM, closed on weekends.

What distinguishes Phoenix Sheet Metal from big-box retailers is their in-house fabrication capability and rapid turnaround. Multiple reviewers highlight receiving custom duct packages within 24 hours of ordering, a timeline that far exceeds typical supply chain delays. Customers describe the team as knowledgeable and willing to go beyond standard service, with Andy specifically called out for helping customers find exactly what they need. The combination of custom manufacturing, quick delivery, and personalized attention creates a different experience than shopping at Home Depot or Lowes.

Reviewers share specific experiences that illustrate the business approach. One customer describes Andy and Jim as great guys who deliver quality custom work with strong customer service. Another notes their honesty, professionalism, and reasonable pricing, emphasizing the team is true to their word. Jennifer Taylor specifically contrasts her experience with big-box stores, praising the helpfulness and quality. While one negative review mentions direct communication style, other reviews frame this straightforward approach positively.