Home Services at The Home Depot

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About Home Services at The Home Depot
Home Services at The Home Depot operates as a general contractor service division in Southfield, Michigan, coordinating installation and repair services for homeowners across the Detroit metropolitan area. The location holds a 3.2-star rating drawn from 10 customer reviews, reflecting a mix of experiences with both in-store support and service coordination. This branch serves the Southfield community and surrounding suburbs, connecting residents with vetted contractors for residential improvement projects ranging from heating and cooling installations to flooring and roofing work.
As a national retail giant's service arm, Home Services at The Home Depot leverages partnerships with major manufacturers to offer installed solutions. The program coordinates bookings through (844) 476-2140, allowing homeowners to schedule professional installations during extended hours that the Southfield location maintains six days per week, with Saturday service from 6 AM to 8 PM and Sunday hours from 8 AM to 8 PM.
Reviewer Derek O praised Southfield staff for quickly locating items and noted the paint department's efficient turnaround on sample requests, though mentioning some inventory gaps and increased pricing on certain products. A different reviewer described an unhelpful encounter at the rental center, noting frustration with staff availability. These mixed experiences highlight the variability that comes with a large-format retail service model.
What Customers Say
3 of 6 reviewers awarded 4-5 stars, praising staff helpfulness and product availability. Negative reviews (3 total at 1-2 stars) cite poor customer service interactions and difficulty finding assistance. No reviews specifically mention HVAC or contractor services, as most feedback relates to the retail store experience.
Working Hours
| Sunday | 8 AM–8 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–8 PM |
Services
HVAC Installation Coordination
Arranges heating and cooling system installations through vetted contractor partners.
Flooring Installation
Coordinates professional flooring installation including hardwood, tile, and carpet.
Roofing Services
Schedules roof replacement and repair through certified roofing contractors.
Window and Door Installation
Coordinates professional installation of windows and exterior doors.
Plumbing Repair Coordination
Connects homeowners with licensed plumbers for repair and installation needs.
Electrical Work Referrals
Schedules electricians through partner contractors for residential electrical projects.
Appliance Installation
Coordinates professional installation of major home appliances including ranges and water heaters.
Home Improvement Consultation
Provides project planning assistance and contractor matching for various home improvements.