Sears Appliance Repair
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About Sears Appliance Repair
Sears Appliance Repair serves St Clair Shores and surrounding Michigan communities with appliance repair services, holding a 4.5-star rating across 141 customer reviews. The business operates seven days a week from 6 AM to 10 PM, providing extended hours that accommodate busy schedules. Multiple reviewers mention scheduling appointments through the company website, with automated confirmation and tracking systems keeping customers informed of technician arrival times.
While the company utilizes an automated scheduling and communication system that some reviewers find impersonal, the actual service technicians consistently receive high marks for their craftsmanship and professionalism. Several customers note that technicians arrive with the necessary parts and complete repairs in a single visit, minimizing disruption to household routines. The business handles repairs across major appliance brands including Bosch, GE, and other leading manufacturers.
Customer reviews highlight specific technicians who deliver exceptional service. Anthony resolved a complex Bosch oven spark module issue for a reviewer who scheduled online and received tracking updates. Adonis called ahead with his arrival time and completed refrigerator work while cleaning up afterward. Joseph took time to explain dishwasher operation and provide maintenance advice to another customer. These individual experiences illustrate how technician expertise translates to positive outcomes despite broader communication challenges the company faces.
What Customers Say
141 reviews yield a 4.5-star average, with positive reviews praising named technicians Anthony, Adonis, and Joseph while negative reviews cite the automated booking system and lack of direct phone contact. Several reviewers note single-visit repairs, though one mentions the technician lacked common parts for same-day resolution.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Oven and Cooktop Repair
Diagnoses and repairs oven and cooktop issues including spark modules, burners, and heating elements across major brands.
Refrigerator Repair
Services refrigerator cooling systems, condenser coils, and refrigeration components to restore proper food storage temperatures.
Dishwasher Repair
Fixes dishwasher drainage, spray arm issues, and provides operational guidance to prevent future problems.
Online Appointment Scheduling
Customer-facing booking system allowing residents to schedule service visits through the company website.
Service Tracking Updates
Automated notifications inform customers of technician arrival status and appointment confirmation details.