Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAutumn Heating & Cooling Inc. has been serving the northern Detroit suburbs from its Sterling Heights base, maintaining a perfect 5.0-star rating across homeowner reviews. Owner Bob Jones operates the company with hands-on oversight, and the business carries proper licensing and insurance for Michigan HVAC work. The team primarily serves Sterling Heights and St. Clair Shores, with additional coverage extending into Chesterfield Township and surrounding Macomb County neighborhoods.
What distinguishes this contractor is a straightforward no-fix, no-fee guarantee that removes risk from the service call, plus a fast-service commitment for urgent breakdowns. The company handles the core trio of home climate systems: air conditioning, furnaces, and heat pumps, along with thermostat controls, ductwork, and refrigerant-side diagnostics. This covers the most common failure points in Michigan homes, where summer humidity and winter sub-zero temps both test system reliability.
The reviews tell the clearest story. For Vanessa O., the team arrived promptly for a furnace replacement and delivered a quote that beat other proposals gathered over two years of shopping. Her household specifically noted the crew's politeness and consideration during the installation. Jolon Hull's family called after a neighbor's recommendation, had the existing units serviced first, then trusted the same team for a new furnace and AC unit installation. Both reviewers emphasize the family-owned business model as a reason for the attention to quality and fair pricing.
Both reviews award five stars, with homeowners specifically praising owner Bob Jones's personable approach and the crew's punctuality. One reviewer mentions the company provided estimates over a multi-year window, suggesting ongoing relationship building rather than one-time calls. Zero negative feedback appears in the two published reviews.
Diagnosis and repair of cooling system failures, refrigerant issues, and annual tune-ups to maintain summer efficiency.
New furnace installation, replacement, and repair of heating systems including gas valves, burners, and ignition components.
Installation, repair, and maintenance of heat pump systems for year-round heating and cooling from a single unit.
Thermostat installation, wiring, and smart control setup for precise temperature management.
Inspection, repair, and modifications to duct distribution systems affecting airflow and comfort throughout the home.
Identification and repair of refrigerant leaks, pressure imbalances, and cooling efficiency losses.