Charest Heating & Cooling

Charest Heating & Cooling has earned a 4.5-star rating across 27 verified customer reviews in the Sterling Heights area. This heating contractor specializes in furnace repair, water heater replacement, and air conditioning services for homeowners throughout Macomb County. Reviewers consistently mention the company's responsiveness and willingness to travel to customers in need, making them a reliable choice for residents experiencing heating or cooling emergencies.

One thing that sets Charest apart is their commitment to honest assessments. Multiple reviewers note that technicians provided competitive quotes without attempting to upsell unnecessary equipment. One customer described receiving a quote for a new furnace that was thousands of dollars less than competing companies had quoted, while another mentioned being talked out of a higher-efficiency AC unit because the technician determined the ROI would not justify the cost. This transparent approach appears throughout the review history, with customers praising the company for recommending only what they actually need.

Customers frequently mention specific technicians by name when describing their experiences. Josh responded to an emergency call on a Thursday evening and arrived first thing the following morning to diagnose a furnace issue that other companies had claimed required a complete replacement. Chris performed a furnace tune-up that restored a 2019 unit to like-new performance. When a water heater began leaking, Josh completed a same-day replacement, with the customer noting the installation was first-rate. Mike, who handles calls including Sundays, coordinates installations that one customer said were completed less than a week from order to finish.