Charest Heating & Cooling

Charest Heating & Cooling has kept homeowners comfortable across the northern Detroit suburbs for two full decades. Founded in 2003 in Berkley, Michigan, this family-owned heating contractor now operates from Sterling Heights and serves a dozen communities including Royal Oak, Troy, Birmingham, and Macomb Township. With a 4.5-star rating accumulated from 27 verified customer reviews, the company fields licensed technicians who handle furnace repair, air conditioning installation, heat pump services, and seasonal tune-ups. The operation maintains 24/7 emergency availability, meaning a technician answers the phone around the clock including holidays and weekends.

What distinguishes Charest from neighboring HVAC companies is their honest-second-opinion approach and community-rooted discount structure. Owner Josh has built a reputation for telling customers when repair beats replacement, saving homeowners thousands in unnecessary equipment costs, a pattern visible across multiple five-star reviews. The company extends a 10% discount to military personnel, first responders, and seniors, and offers a $69 AC tune-up special designed to extend system lifespan before summer heat arrives. Their service area spans from Chesterfield Township to Bloomfield Hills, ensuring same-day or next-day arrival for most calls within this corridor.

Customers repeatedly mention technician Josh arriving on short notice during summer heat waves and diagnosing problems that other contractors missed. One Sterling Heights homeowner described Josh arriving within hours on a 95-degree day to restore cooling, while another review recounts Josh diagnosing a furnace issue at 3 AM during the coldest stretch in years and having a tech on-site by 8 AM. A third homeowner credited Josh with providing a second opinion that avoided a $4,000 new-furnace upsell, recommending repair instead. Technician Chris also appears in reviews for furnace servicing that restored equipment to 2019 performance levels.